Privacy Policy


What information is collected

  • We collect information from you when you sign up for Metanoia’s monthly newsletter, schedule and purchase a consultation. You might be asked for your name, email, and credit card information.

How that information is collected 

  • Cookies are used gather information to enhance your experience on our website


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Where that information is stored and what 3rd parties have access to the information 

  • Stripe – Payments for consultations will go through Stripe.his service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Stripe GDRP compliance page for more information:
  • Mailchimp – Stores your email address so Metanoia may send you newsletters, email updates, etc. This service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Mailchimp GDPR compliance page for more information:
  • All platforms we use are committed to GDPR in their own practices.

How that information is used 

  • To provide enhanced customer service
  • Send you monthly newsletters that you’ve opted in for or get in contact with you if you’ve won the monthly giveaway.  If you would no longer like to receive newsletter e-mail from us, you are welcome to unsubscribe at any time by clicking unsubscribe at the bottom of one of our email communications or by sending an email to

How long that information is held

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information is held longer when it is needed for lawful obligations such as record keeping or performing the responsibilities in consumer sales and to display the proper execution of such responsibilities.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. ‘Outside parties’ does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Visitor comments may be checked through an automated spam detection service.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to lodge a data access request with your business

If you want to be removed from our marketing list and do not want us to send you e-mail, postal mail or other messages about our products and services, you can opt out. To do so, please send an e-mail to

Contact information for your business

For any questions or comments about our privacy policy, please send an email to

Your consent

By using our site, you consent to our privacy policy.


Updated: May 25th, 2018


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